Hiring a domestic helper in Singapore can be a complex process, especially when you want to hire a transfer helper. Transfer helpers are those who have worked with another employer before and are available for a new placement. Choosing the right helper agency is crucial to ensure a smooth hiring experience and find a helper who fits your household needs. This guide will help you understand how to find the best helper agency in Singapore for hiring a transfer helper, what to look for, and practical tips to make the process easier.

Why Choose a Transfer Helper
Transfer helpers come with experience. They have already worked in Singapore households and understand the expectations and routines involved. This can reduce the time needed for training and adjustment. Many employers prefer transfer helpers because they can often start work immediately without the waiting period required for new hires.
However, hiring a transfer helper requires careful consideration. You need to know their work history, reasons for transfer, and suitability for your household. This is where a reliable helper agency plays a vital role.
What Makes a Helper Agency the Best Choice
When searching for the best helper agency in Singapore, consider these key factors:
- Licensing and Accreditation
Ensure the agency is licensed by the Ministry of Manpower (MOM). This guarantees they follow Singapore’s regulations and standards.
- Transparent Fees
A trustworthy agency will clearly explain all fees involved, including placement fees, medical check-ups, and insurance. Avoid agencies that hide costs or demand unusually high fees upfront.
- Comprehensive Screening Process
The agency should conduct thorough background checks on transfer helpers, including work history, medical status, and references from previous employers.
- Support Services
Good agencies offer ongoing support after hiring, such as assistance with paperwork, training advice, and conflict resolution.
- Positive Reviews and Reputation
Check online reviews and ask for recommendations. Agencies with a strong track record and satisfied clients are more likely to provide quality helpers.
Steps to Hire a Transfer Helper Through an Agency
- Identify Your Household Needs List the tasks you want the helper to perform, such as childcare, elderly care, cooking, or cleaning. This helps the agency match you with the right candidate.
- Contact a Reputable Agency Visit the best helper agency Singapore to explore options. Discuss your requirements and ask about available transfer helpers.
- Review Helper Profiles Agencies usually provide detailed profiles of transfer helpers, including experience, skills, and personality traits. Take time to review and shortlist candidates.
- Interview the Helper Arrange an interview, either in person or virtually. Prepare questions about their previous work, strengths, and challenges.
- Check Medical and Legal Documents Confirm the helper’s medical fitness and work permits are valid. The agency should assist with this verification.
- Sign the Employment Contract The agency will help draft and explain the contract terms. Make sure you understand your rights and responsibilities.
- Prepare for Arrival Plan for the helper’s arrival, including accommodation, orientation, and initial training.
Common Questions About Hiring a Transfer Helper in Singapore
Many employers have questions about the transfer helper process. The transfer helper Singapore FAQ covers important topics such as:
- How long does the transfer process take?
- What are the costs involved?
- Can I interview multiple helpers?
- What happens if the helper does not work out?
- How to handle disputes or issues?
Understanding these details helps you make informed decisions and avoid surprises.

Tips for a Successful Hiring Experience
- Be Clear About Expectations
Communicate your household rules and duties clearly to the helper from the start.
- Build a Good Relationship
Treat your helper with respect and kindness. A positive working relationship benefits both parties.
- Use the Agency’s Support
Don’t hesitate to ask the agency for help if issues arise. They are there to support both employers and helpers.
- Keep Records
Maintain copies of contracts, medical reports, and correspondence for reference.
- Stay Updated on Regulations
MOM rules can change. Stay informed to ensure compliance and avoid penalties.











